Seven Things Your Boss Needs To Know About
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Seven Things Your Boss Needs To Know About Raymour And Flanigan Loveseats | Raymour And Flanigan Loveseats

John McGuire doesn’t like to owe money.

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So aback he geared up to acquirement a new daybed for his West Orange home in August, McGuire anticipation continued and adamantine about financing.

But first, award the appropriate sofa.

On Aug. 5, McGuire begin it at Raymour & Flanigan in Secaucus: a atramentous Cindy Crawford Home Bellamy covering sofa.

He was blessed with the couch, and he abiding commitment and payment. McGuire absitively to allegation a bottomward acquittal of $400 on a acclaim card, and he financed the blow through the store’s costs affairs with Wells Fargo because he’d accept a discounted amount on the sofa.

That’s aback the agitation started.

“I accept I’ve never been a saint all my life, but my acclaim is spotless,” said a balked McGuire.

Until he did business with Raymour & Flanigan, that is.

McGuire’s new daybed was delivered on Aug. 8, and all was well.

In a brace of weeks, McGuire had the funds to pay the actual antithesis of $969.60, and he did, sending a analysis to the abundance on Sept. 1. This was afore he alike accustomed an official bill from the costs arm of the company.

“I don’t like to owe any money,” he said.

The check, brash by Bamboozled, was cashed by Raymour & Flanigan on Sept. 6.

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Later that month, McGuire said he accustomed a bill for the aeon Sept. 17 through Oct. 17, attributable absorption accuse and a backward fee. The new antithesis was $1,076.51.

McGuire said he faxed abstracts and affidavit of acquittal — the cashed analysis — alert to Raymour & Flanigan, but backward notices kept on coming. He alleged the abundance several times, but he didn’t assume to get anywhere. Then he started accepting calls from Wells Fargo, the costs company.

“They’re all adage it’s my problem,” he said. “I acquaint them I accept it’s theirs. (Wells Fargo) keeps bouncing me aback to Raymour & Flanagan and carnality versa. They acquaint me to do this and that. Go to bank. Alarm the bank. Alarm Raymour & Flanigan. Never ends. I’m annoyed of this.”

The abundance said it beatific the acquittal to Wells Fargo, but Wells Fargo told McGuire it didn’t accept it.

Several times. Through September and October, McGuire said he’d alarm to try to clue bottomward the payment, to no avail.

“They abuse to ruin my credit. I ran it bygone and they’re already assuming backward payments,”

McGuire said. “I accept a blubbery skin, but can you brainstorm if it’s a little old lady? This is assured apathy on their allotment and I’m fuming.”

Bamboozled accomplished out to Raymour & Flanigan and Wells Fargo at the end of October to see whether they could clue bottomward the canceled analysis that we saw with our actual own eyes.

Within a brace of days, botheration solved.

Wells Fargo amid the acquittal and acquaint it to the actual account.

“We brash the chump and we accept requested that the acquittal be … acquaint to Mr. McGuire’s annual and we’re waiving the backward changes and absorption and he’ll accept a aught balance,” said Wells Fargo agent Kevin Friedlander. “We’ll amend his acclaim address to appearance it was paid in abounding as of September 2011.”

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Good show.

But what went wrong?

It seems because McGuire fabricated the acquittal afore he alike accustomed a bill, the acquittal was misplaced.

“I aloof paid it off cerebration it would go through, no problem,” McGuire said.

McGuire said admitting the confusion, he would boutique at Raymour & Flanigan afresh — he brand their appliance — and he’d alike accede costs afresh if he’d accept a agnate discount.

“I’ve abstruse my lesson,” he said. “I’d delay for the bill afore I pay it off. This should not happen.”

JUSTICE FOR BAD MATTRESSES

It’s a joy to accomplish fun of, but it’s a adjustment for a reason.

We’re talking about those “Do not abolish beneath amends of law” tags that are declared to be on all new mattresses.

The tags are appropriate by accompaniment and federal law to acquaint consumers that a mattress complies with flammability standards.

In December 2010, Bamboozled brought you the adventure of Jim Hughes, who accustomed two mattresses for his children, Montgomery, 8, and Caroline, 5, as allotment of a government program.

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The mattresses appeared to be clean, but the Bayonne man noticed there were no tags. Aback he asked questions, no one had answers, so he contacted Bamboozled.

Hughes said he alleged the aggregation that delivered the mattresses — Alba Appliance & Appliance of Union City — to ask about the missing tags, but the abundance assured him the mattresses were new.

We took a attending at the manufacturer, Brooklyn Sleep Products, and abstruse it had been apparent for acid practices during a 2008 analysis by “Dateline NBC.”

The appearance tracked a bedbug-laden mattress that was taken off the artery and delivered to Brooklyn Sleep Products for refurbishing. A hidden camera showed acclimated mattresses stored with new ones afore they were sold. Mattresses purchased from Brooklyn and activated by the appearance begin bedbugs, urine, begrimed matter, fungi and bacteria, the address said.

The admiral started attractive at Brooklyn in 2008, aback the company’s Archetypal 700 mattresses — the aforementioned archetypal delivered to the Hughes ancestors — bootless an unannounced Customer Product Assurance Commission flammability test. The mattresses bootless afresh in March 2009, and afresh in February 2010.

CPSC took Brooklyn Sleep Products to cloister in the abatement of 2010, and the case has assuredly appear to a conclusion.

In aboriginal November, a federal adjudicator accepted a motion by the CPSC and entered a abiding admonition adjoin Brooklyn Sleep Products and buyer Francisco Chavez.

According to cloister documents, the aggregation and its buyer didn’t appearance for the cloister date, so a absence acumen was entered adjoin them.

The aggregation and its principals are allowable from the mattress business in aloof about any anatomy until they accept accounting apprehension that they’re in acquiescence from CPSC; they charge anamnesis all abuse mattresses; they charge pay the costs incurred by CPSC’s supervision, inspections, investigations, analyses, examinations and reviews; and if they abort to accede with the order, they charge pay amercement of $1,000 per day.

“Mattresses that accede with the federal mattress flammability accepted are added fire-resistant and accord consumers admired time to get out of the abode alive,” said CSPC backer Patty Davis. “Brooklyn Sleep Products put consumers’ lives at accident by affairs mattresses that don’t accommodated the standard. CPSC will abide to agilely accomplish the law and to assure consumers.”

“The Star-Ledger’s Bamboozled cavalcade helped CPSC defended a achievement in its case adjoin this close and its owner,” she said. “This cardinal is a achievement for customer safety,” she said.

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Amen, sister. A victory, indeed.

Have you been Bamboozled? Contact Karin Amount Mueller at bamboozled@starledger.com

Seven Things Your Boss Needs To Know About Raymour And Flanigan Loveseats | Raymour And Flanigan Loveseats – Raymour And Flanigan Loveseats
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